Transformational Therapy - Terms and Conditions
Please read these terms and conditions which apply to the provision of my professional services.
By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.
FREE INITIAL CONSULTATION
You may be offered a free 30 minute online initial consultation. No therapy will be provided during the consultation.
The purpose of this initial consultation is to see if we are a good fit and to discover whether this therapy can help you achieve your goals.
BOOKING, PAYMENT & CANCELLATIONS
In-person and online sessions: Payment is due in order to confirm your session. You will be sent an email with details once you have booked in.
Please note that your session is NOT reserved until payment is made.
No refunds will be issued for cancellations within 48 hours of your session. Please notify me regarding a cancellation/refund via email.
SESSION FEES
My fees will be disclosed to you prior to booking. These are subject to review and may increase from time to time.
PAYMENT METHODS
Payment details will be emailed to you once you have booked your session.
MEDICAL OR PSYCHOLOGICAL CONDITIONS
I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.
If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.
Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.
AGE RESTRICTIONS
You must be at least 18 years old to participate in online sessions. Clients under the age of 18 years old must be accompanied by a parent or guardian and will only be seen in-person.
ATTENDING YOUR SESSIONS
Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.
ONLINE THERAPY
Occasionally online therapy can present technological challenges that we cannot control at times.
For your confidential therapy session to remain private, it is important for you to choose a time and place that enables you to fully engage in the online therapy session without the possibility of interruption.
Please remove any other distractions and use headphones to prevent unwanted sound feedback.
The link to join me online will be sent to you 24hrs ahead of our Session.
If you don’t live in Barcelona, Spain, you will need to schedule an online appointment at a time that suits both our time zones.
Please note that my time zone is CET [Central European Time].
HYPNOTHERAPY RECORDINGS
Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.